🎁 Free Tracked shipping & Great Prices 🎁

Shipping policy

Delivery 

When will I get my order?
  
It takes 3-7 days to fulfill an order, after which it’s shipped out. The shipping time depends on  your location, but can be estimated as follows:
  
USA: 5-​8 business days  International: 10-20 business days 

Where will my order ship from?  We work with a variety of fulfillment company's with facilities worldwide!
 

Will I be charged customs for my order?
 
Additional customs and tax fees can occur on international orders. This fee is not in our control and is assessed by your local customs office. Customs policies vary widely for every country so please check with your local customs office directly to see if they apply duties and taxes to your purchases.
  
My order should be here by now, but I still don't have it. What should I do?

Before getting in touch with us, please help us out by doing the following:  ● Check your shipping confirmation email for any mistakes in the delivery address.  ● Ask your local post office if they have your package.  ● Stop by your neighbors in case the courier left the package with them. 

Pro tip: Package theft is on the rise— ​ If you're expecting a home delivery and you know you won't  be home to accept it, use an address where you know you'll be!    If the shipping address was correct, and the package wasn't left at the post office or at your  neighbor’s, get in touch with us at info@giftitemsstore.com with your order number

Pro tip: The zip code is the most important part of the address. Use a simple tool like ​ USPS ZIP  code lookup ​ to make sure you get it right!
  
Orders 

We work with reliable, high-quality Company's. They have locations worldwide, so depending on where you are, your orders are shipped from the facility that can do it most efficiently!
  
How do I track my order?

our shipping method includes tracking, you’ll receive a tracking link via email when your order  ships out. If you have any questions about your tracking or shipment, drop us a line at info@giftitemsstore.com 

I received a wrong/damaged product, what should I do?

We’re so sorry if the product you ordered arrived damaged. To help us resolve this for you  quickly, please email us at info@giftitemsstore.com within a weeks' time with photos of the  damaged product, your order number, and any other details you may have about your order.  We’ll get back to you with a resolution as soon as possible! 


Returns 

What’s your return policy?  We don’t offer returns and exchanges,

but if there’s something wrong with your order, please let  us know by contacting us at info@giftitemsstore.com! 

Do you offer refunds? 

Refunds are only offered to customers that receive the wrong items or damaged items. If any of these apply, please contact us at info@giftitemsstore.com with photos of wrong/damaged items and we’ll sort that out for you.
Award Winning
Free Tracked Shopping
30 Day Money Back
99.5% Positive Feedback